Survivors Helplines

A list of resources & helplines

Victims of crime:

Victim Support

Victim Support offer assistance to anyone who has been affected by a crime or violent assault, regardless of whether the police have been informed

Helpline: 0808 16 89 111 (lines open 24 hours)


The Monitoring Group

Information and support to anyone who is a victim of racial, religious, sexual harassment, violence, state neglect or police misconduct

The Survivors Trust

Providing confidential support and information to survivors of all types of sexual violence.

Helpline (see website for opening hours): 0808 80 10 818



Acid Survivors Trust International – ASTI

Working with medical NGO’s in a number of countries to raise awareness of these attacks and to help acid attack victims get the medical attention they need in order to rebuild their lives. Find out how you can help on the website.

The Katie Piper Foundation

The Katie Piper Foundation helps individuals with burns and scars.

Changing Faces

Changing Faces support anyone with disfigurements of the face, hands and body.

Helpline: 0300 0120 275 (lines open Monday - Friday 10am - 4pm)

Skin Camouflage: 0300 0120 276 (line open Monday – Friday 10am – 4pm)

Suicidal feelings and depression:


If you’re feeling emotionally distressed and need someone to talk to, you can phone at any time of day or night.

Helpline: 116 123 (lines open 24 hours, free and does not appear on telephone billing)



Mind provide an information service for all aspects of mental health, which includes depression and Post Natal Depression. Local branches of MIND can be found online or by calling the helpline.

Helpline: 0300 123 3393 (lines open Monday - Friday 9am - 6pm)


Text: 86463

Domestic abuse:

National Domestic Abuse Helpline

Helpline: 0808 20 00 247 (run by Refuge)

The Men’s Advice Line

(For male domestic abuse survivors)

Helpline: 0808 80 10 327 (run by Respect)

Female victims:


For women and children against domestic violence.

Helpline (24hours a day): 0808 20 00 247

Women’s Aid

Offering support and advice to victims and survivors of domestic abuse and violence.

Online webchat available

Male victims:

Men’s Advice

Men’s advice line offering support, advice and information for male victims of domestic violence

Helpline, Monday to Friday 9am – 8pm: 0808 80 10 327


Webchat service available


Confidential helpline for male victims of domestic abuse and domestic violence across the UK as well as their friends, family, neighbours, colleagues and employers

Helpline (10am to 4pm): 0182 33 34 244

Child Abuse:

National Association for People Abused in Childhood - NAPAC

Providing confidential help and support with recovery, no matter when the abuse took place.

Helpline: 0808 801 0331 (lines open Monday - Thursday 10am - 9pm, Friday 10am - 6pm)



NSPCC provide confidential advice to anyone worried about the safety or welfare of a child. Services are available in several languages, as well as for deaf and hard of hearing people.

Helpline: 0808 800 5000 (lines open Monday – Friday 8am – 10pm, Weekends 9am – 6pm)


What is Grooming?


NSPCC information on grooming and how it happens.


ChildLine offer confidential support to young people up to the age of 18.

Helpline: 0800 11 11 (lines open 24 hours)

Reporting Child Abuse

What to do if you’re worried that a child or young person is at risk or is being abused or neglected:

CEOP (Child Exploitation and Online Protection)

Child Exploitation and Online Protection work towards eradicating the sexual abuse of children; part of UK policing helping to track and find offenders.

Stop It Now!

Providing advice to anyone who has abused, or thought about abusing a child; encouraging abusers to recognise their behaviour problems and seek help to change, also supporting the family and friends of abusers.

Helpline: 0808 1000 900 (lines open Monday - Thursday 9am - 9pm, Friday 9am - 5pm)



Working to prevent harmful sexual behaviour through therapy. For anyone concerned about their behaviour or someone else’s.

Reporting a Crime:


Anyone who would like to report a crime but are uncomfortable going directly to the police can call CrimeStoppers. Crimes can be reported in confidence and anonymously; calls are not traced.

Helpline: 0800 555 111 (lines open 24 hours)